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Money transfers & apps

Complaint 9729747 Novo Platform

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Tennessee 38464
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
No
  1. Aug 6, 2024Complaint received
  2. Sep 25, 2024Sent to Novo Platform (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Nov 25, 2025Money transfers & appsOther transaction problemTXExplainedYes

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