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Mortgages

Complaint 9827578 USAA

Explained
Company
USAA
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
From
California 95125
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 15, 2024Complaint received
  2. Aug 16, 2024Sent to USAA (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026MortgagesStruggling to pay mortgageForeclosureARFixedYes
Jul 8, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Nov 28, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 10, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 20, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 13, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 8, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Jul 31, 2025MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Jul 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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