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Money transfers & apps

Affirm money transfers & apps complaints

Consumers have filed 116 complaints about Affirm's money transfers & apps, 45 in the last 12 months. Affirm answered 100% on time and closed 0% with relief. See the whole Affirm record.

Affirm against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Affirm45new100%0%116

Every payment company ranked

Latest Affirm money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Dec 24, 2024Money transfers & appsFraud or scamUTExplainedYes
Dec 21, 2024Money transfers & appsOther transaction problemGAExplainedYes
Nov 21, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Nov 5, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountKYExplainedYes
Oct 7, 2024Money transfers & appsUnauthorized transactions or other transaction problemWIExplainedYes
Sep 17, 2024Money transfers & appsTrouble accessing funds in your mobile or digital walletSCExplainedYes
Aug 9, 2024Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Aug 5, 2024Money transfers & appsConfusing or missing disclosuresTXExplainedYes
Jul 28, 2024Money transfers & appsUnauthorized transactions or other transaction problemAZExplainedYes
Jul 22, 2024Money transfers & appsFraud or scamCOExplainedYes
Jul 22, 2024Money transfers & appsUnauthorized transactions or other transaction problemTNExplainedYes
Jul 21, 2024Money transfers & appsUnauthorized transactions or other transaction problemMNExplainedYes
Jul 3, 2024Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Jun 26, 2024Money transfers & appsUnauthorized transactions or other transaction problemCTExplainedYes
Jun 24, 2024Money transfers & appsFraud or scamNJExplainedYes
Jun 14, 2024Money transfers & appsUnauthorized transactions or other transaction problemMNExplainedYes
May 31, 2024Money transfers & appsMoney was not available when promisedWAExplainedYes
Mar 17, 2024Money transfers & appsFraud or scamARExplainedYes
Mar 11, 2024Money transfers & appsConfusing or misleading advertising or marketingOHExplainedYes
Feb 22, 2024Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Feb 20, 2024Money transfers & appsFraud or scamCAExplainedYes
Feb 11, 2024Money transfers & appsUnauthorized transactions or other transaction problemWAExplainedYes
Jan 5, 2024Money transfers & appsConfusing or misleading advertising or marketingNYExplainedYes
Nov 16, 2023Money transfers & appsFraud or scamTXExplainedYes
Nov 15, 2023Money transfers & appsConfusing or missing disclosuresNJExplainedYes
Oct 24, 2023Money transfers & appsOther transaction problemFLExplainedYes
Oct 24, 2023Money transfers & appsUnauthorized transactions or other transaction problemAZExplainedYes
Sep 25, 2023Money transfers & appsOther transaction problemNJExplainedYes
Aug 10, 2023Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
May 19, 2023Money transfers & appsFraud or scamKYExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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