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Complaint log

Affirm complaint log

The newest complaints about Affirm, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Nov 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Nov 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Nov 1, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 31, 2026Payday & personal loansProblem when making paymentsHIExplainedYes
Oct 31, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Oct 31, 2026Payday & personal loansProblem when making paymentsTNIn progressYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 31, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 31, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Oct 31, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Oct 31, 2026Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeFLExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Oct 31, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 31, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseAZExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVAExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt was paidNCExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Oct 30, 2026Payday & personal loansGetting the loanCAExplainedYes
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Oct 30, 2026Payday & personal loansStruggling to pay your loanKSExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes
Oct 30, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Oct 30, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDExplainedYes
Oct 30, 2026Payday & personal loansProblem with additional add-on products or servicesGAExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseRIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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