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Debt relief company · complaint record

Cambridge Credit Counseling complaints

Consumers have filed 3 complaints about Cambridge Credit Counseling since 2025, 1 of them in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is didn't provide services promised.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
3

Since May 2025

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 91%

Closed with relief
100%

Typical debt relief company: 16%

Last 30 days
0

Newest: May 11, 2026

Rank
#79 of 124

Most complained-about debt relief & credit repair companies

Cambridge Credit Counseling complaints by month

The busiest month was May 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Cambridge Credit Counseling answered all time

  • Closed with monetary relief133.3%
  • Closed with explanation266.7%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Cambridge Credit Counseling complaints are about

  • Debt relief & credit repair267%
  • Debt collection133%

Top Cambridge Credit Counseling problems

Cambridge Credit Counseling compared with other debt relief & credit repair companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit GloryDebt relief & credit repair344+69%36.4%0%F
2Five Lakes Law GroupDebt relief & credit repair043+126%76.7%0%F
3Cordoba Legal GroupDebt relief & credit repair4740+82%100%0%D
4ClearOne AdvantageDebt relief & credit repair838+15%76.3%0%F
5Olympus1Debt relief & credit repair2236+80%94.4%0%F
6Clarity Debt ResolutionDebt relief & credit repair5734+143%97.1%20%C
7Turnbull Law GroupDebt relief & credit repair8527+170%100%36%A
8Cambridge Credit CounselingDebt relief & credit repair-1new100%100%-

Compare side by side: Cambridge Credit Counseling vs Credit Glory · Cambridge Credit Counseling vs Five Lakes Law Group · Cambridge Credit Counseling vs Cordoba Legal Group · Cambridge Credit Counseling vs ClearOne Advantage

What people say about Cambridge Credit Counseling

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Latest Cambridge Credit Counseling complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 11, 2026Debt relief & credit repairDidn't provide services promisedVAMoney backYes
Aug 18, 2025Debt relief & credit repairDidn't provide services promisedSCExplainedYes
May 16, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNCExplainedYes

Questions about Cambridge Credit Counseling

How many complaints does Cambridge Credit Counseling have?

Cambridge Credit Counseling has 3 complaints on record since May 2025, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Cambridge Credit Counseling respond to complaints?

Yes. Cambridge Credit Counseling answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 100% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Cambridge Credit Counseling?

The most common problems are didn't provide services promised (2), communication tactics (1).

Is Cambridge Credit Counseling legit?

Cambridge Credit Counseling is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Cambridge Credit Counseling legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Cambridge Credit Counseling?

Complain to Cambridge Credit Counseling in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Cambridge Credit Counseling complaints come from?

Most come from Virginia (1), North Carolina (1), South Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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