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Complaint log

Capital Benefit complaint log

The newest complaints about Capital Benefit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCANo timely replyNo
May 11, 2023MortgagesStruggling to pay mortgageCAExplainedYes
Jun 30, 2022MortgagesTrouble during payment processCAExplainedYes
Jun 7, 2022MortgagesTrouble during payment processCAExplainedYes
Apr 10, 2022MortgagesStruggling to pay mortgageCAExplainedYes
May 3, 2020MortgagesStruggling to pay mortgageCAExplainedYes
May 3, 2020MortgagesStruggling to pay mortgageCAExplainedYes
Nov 10, 2015MortgagesCredit decision / UnderwritingCAExplainedYes
Mar 26, 2013MortgagesLoan servicing, payments, escrow accountCAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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