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Debt relief company · complaint record

Credit Points complaints

Consumers have filed 2 complaints about Credit Points since 2023, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is didn't provide services promised.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since March 2023

Last 12 months
1

new vs the year before

Answered on time
0%

Industry: 91%

Closed with relief
0%

Typical debt relief company: 16%

Last 30 days
0

Newest: Jul 22, 2026

Rank
#79 of 124

Most complained-about debt relief & credit repair companies

Credit Points complaints by month

The busiest month was March 2023 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Credit Points answered all time

  • Closed with explanation150%
  • Untimely response150%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Credit Points problems

Credit Points compared with other debt relief & credit repair companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit GloryDebt relief & credit repair344+69%36.4%0%F
2Five Lakes Law GroupDebt relief & credit repair043+126%76.7%0%F
3Cordoba Legal GroupDebt relief & credit repair4740+82%100%0%D
4ClearOne AdvantageDebt relief & credit repair838+15%76.3%0%F
5Olympus1Debt relief & credit repair2236+80%94.4%0%F
6Clarity Debt ResolutionDebt relief & credit repair5734+143%97.1%20%C
7Turnbull Law GroupDebt relief & credit repair8527+170%100%36%A
8Credit PointsDebt relief & credit repair-1new0%0%-

Compare side by side: Credit Points vs Credit Glory · Credit Points vs Five Lakes Law Group · Credit Points vs Cordoba Legal Group · Credit Points vs ClearOne Advantage

What people say about Credit Points

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Latest Credit Points complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 22, 2026Debt relief & credit repairDidn't provide services promisedCANo timely replyNo
Mar 27, 2023Debt relief & credit repairProblem with customer serviceFLExplainedYes

Questions about Credit Points

How many complaints does Credit Points have?

Credit Points has 2 complaints on record since March 2023, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Credit Points respond to complaints?

Yes. Credit Points answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Credit Points?
Is Credit Points legit?

Credit Points is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit Points legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Credit Points?

Complain to Credit Points in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Credit Points complaints come from?

Most come from California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Credit Points

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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