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Complaint log

First Cash Financial Services complaint log

The newest complaints about First Cash Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 12, 2020Payday & personal loansProperty was damaged or destroyed propertyMOExplainedYes
Jun 2, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Mar 6, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedNo
Dec 6, 2017Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payOHExplainedYes
Jan 3, 2017Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Dec 22, 2015Payday & personal loansPayment to acct not creditedCOExplainedYes
Dec 4, 2015Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtTXExplainedYes
Oct 28, 2015Debt collectionTaking/threatening an illegal actionThreatened arrest/jail if do not payTXExplainedYes
Apr 30, 2015Payday & personal loansCan't contact lenderTXExplainedYes
Apr 16, 2015Payday & personal loansCharged fees or interest I didn't expectTXExplainedYes
Aug 14, 2014Payday & personal loansCan't stop charges to bank accountTXMoney backYes
Aug 5, 2014Payday & personal loansTaking out the loan or leaseTXClosedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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