Money transfers & apps
Firstbank money transfers & apps complaints
Consumers have filed 15 complaints about Firstbank's money transfers & apps, 2 in the last 12 months. Firstbank answered 100% on time and closed 0% with relief. See the whole Firstbank record.
Firstbank against other payment apps & money transfer services
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | PayPal | 9,055 | 100% | 42% |
| 2 | Block (Cash App) | 8,848 | 99.3% | 0% |
| 3 | JPMorgan Chase | 1,679 | 100% | 5% |
| 4 | Chime | 1,560 | 100% | 5% |
| 5 | Wells Fargo | 1,535 | 100% | 8% |
| 6 | Bank of America | 1,419 | 99.6% | 21% |
| 7 | Early Warning Services (Zelle) | 612 | 100% | 0% |
| 8 | Western Union | 595 | 100% | 0% |
| 9 | Wise (TransferWise) | 451 | 96% | 13% |
| 10 | Citibank | 411 | 100% | 16% |
| 11 | Capital One | 362 | 100% | 7% |
| 12 | Remitly | 312 | 99.7% | 0% |
| 13 | Firstbank | 2 | 100% | 0% |
Latest Firstbank money transfers & apps complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 1, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Nov 19, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Jun 26, 2025 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Apr 22, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Mar 27, 2024 | Money transfers & apps | Other transaction problem | Explained |
| Jan 31, 2024 | Money transfers & apps | Other transaction problem | Explained |
| Jan 29, 2024 | Money transfers & apps | Fraud or scam | Explained |
| Mar 11, 2023 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Oct 17, 2022 | Money transfers & apps | Other transaction problem | Explained |
| Sep 1, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Aug 18, 2022 | Money transfers & apps | Fraud or scam | Money back |
| Mar 29, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Mar 31, 2020 | Money transfers & apps | Fraud or scam | Explained |
| Feb 2, 2019 | Money transfers & apps | Fraud or scam | Explained |
| Aug 21, 2017 | Money transfers & apps | Fraud or scam | Explained |
Your rights with payment apps & money transfer services
For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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