Complaint log
Firstbank complaint log
The newest complaints about Firstbank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 12, 2026 | Crypto | Fraud or scam | Explained |
| May 6, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Apr 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Apr 27, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Apr 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 17, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Apr 13, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Apr 9, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Apr 1, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Mar 23, 2026 | Bank accounts | Managing an accountBanking errors | Money back |
| Mar 16, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 5, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | Explained |
| Jan 30, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jan 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Jan 13, 2026 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Jan 12, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jan 11, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jan 5, 2026 | Bank accounts | Managing an accountBanking errors | Money back |
| Dec 30, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Dec 5, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 27, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 19, 2025 | Money transfers & apps | Fraud or scam | Explained |
| Nov 8, 2025 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Fixed |
| Sep 29, 2025 | Bank accounts | Opening an accountAccount opened without my consent or knowledge | Explained |
| Sep 4, 2025 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 26, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 22, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 19, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 18, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 11, 2025 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Aug 6, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 21, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 20, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 28, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 26, 2025 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Jun 24, 2025 | Bank accounts | Opening an accountUnable to open an account | Fixed |
| Jun 9, 2025 | Bank accounts | Closing an accountFees charged for closing account | Explained |
| May 30, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| May 29, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Money back |
| May 1, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| May 1, 2025 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Mar 5, 2025 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Feb 26, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 23, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Dec 31, 2024 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 28, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 26, 2024 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works