Debt collector · complaint record
Genesis Recovery Services complaints
Filed under Genesis Recovery Services, Inc.
Consumers have filed 5 complaints about Genesis Recovery Services since 2022, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since March 2022
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 25, 2026
Most complained-about debt collectors
Genesis Recovery Services complaints by month
The busiest month was March 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Genesis Recovery Services answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Genesis Recovery Services problems
Inside "Attempts to collect debt not owed"
- Debt was paid 2
- Debt is not yours 1
Genesis Recovery Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Genesis Recovery ServicesDebt collection | - | 1 | - |
Compare side by side: Genesis Recovery Services vs Green Square · Genesis Recovery Services vs EMoneyUSA · Genesis Recovery Services vs Mullooly Jeffrey Rooney & Flynn · Genesis Recovery Services vs Credit World Services
What people say about Genesis Recovery Services
All experiencesNo experiences with Genesis Recovery Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Genesis Recovery Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 23, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Dec 2, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you in a state where you do not live or did not sign for the debt | Explained |
| Jan 11, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Questions about Genesis Recovery Services
How many complaints does Genesis Recovery Services have?
Genesis Recovery Services has 5 complaints on record since March 2022, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Genesis Recovery Services respond to complaints?
Yes. Genesis Recovery Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Genesis Recovery Services?
The most common problems are attempts to collect debt not owed (3), took or threatened to take negative or legal action (2).
Is Genesis Recovery Services legit?
Genesis Recovery Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Genesis Recovery Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Genesis Recovery Services?
Complain to Genesis Recovery Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Genesis Recovery Services complaints come from?
Most come from Delaware (3), Georgia (1), Arkansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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