Debt collector · complaint record
EMoneyUSA complaints
Filed under eMoneyUSA Holdings, LLC
Consumers have filed 94 complaints about EMoneyUSA since 2016, 25 of them in the last 12 months (+25% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Average response record. How it works
- Complaints on record
- 94
- Last 12 months
- 25
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #474 of 1,963
Since August 2016
+25% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 3, 2026
Most complained-about debt collectors
EMoneyUSA complaints by month
The busiest month was March 2026 (6 complaints). Complaints in the last 12 months are up 25% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How EMoneyUSA answered last 12 months
- Closed with explanation25100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend8/15+25% vs last year
What EMoneyUSA complaints are about
Top EMoneyUSA problems
Inside "Incorrect information on your report"
- Account status incorrect 7
- Account information incorrect 7
- Information belongs to someone else 7
- Information is missing that should be on the report 1
Where EMoneyUSA complaints come from
Most complaints: Texas (59), Missouri (14), Wisconsin (8), California (4), Ohio (3).
EMoneyUSA compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 3 | Credit World ServicesDebt collection | 47 | 25 | D |
| 4 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 5 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 6 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 7 | RAS LaVrarDebt collection | 60 | 25 | C |
| 8 | EMoneyUSADebt collection | 53 | 25 | C |
Compare side by side: EMoneyUSA vs Green Square · EMoneyUSA vs Mullooly Jeffrey Rooney & Flynn · EMoneyUSA vs Credit World Services · EMoneyUSA vs Keynote Consulting
What people say about EMoneyUSA
All experiencesNo experiences with EMoneyUSA yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest EMoneyUSA complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 3, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Jul 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 17, 2026 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about EMoneyUSA
How many complaints does EMoneyUSA have?
EMoneyUSA has 94 complaints on record since August 2016, including 25 in the last 12 months and 0 in the last 30 days. That makes it number 972 of every company by complaints this year.
Does EMoneyUSA respond to complaints?
Yes. EMoneyUSA answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with EMoneyUSA?
The most common problems are incorrect information on your report (22), took or threatened to take negative or legal action (14), issues with repayment (3).
Is EMoneyUSA legit?
EMoneyUSA is a real company with a public complaint record: consumers have complained about it 94 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is EMoneyUSA legit? for the signals, red flags and how to protect yourself.
Are complaints about EMoneyUSA going up or down?
Up. There were 25 complaints in the last 12 months against 20 in the 12 before (+25%). See every month.
How do I file a complaint against EMoneyUSA?
Complain to EMoneyUSA in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most EMoneyUSA complaints come from?
Most come from Texas (59), Missouri (14), Wisconsin (8). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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