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Money transfers & apps

Meta Payments money transfers & apps complaints

Consumers have filed 254 complaints about Meta Payments's money transfers & apps, 192 in the last 12 months (+309%). Meta Payments answered 100% on time and closed 8% with relief. See the whole Meta Payments record.

Meta Payments against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Meta Payments192+309%100%8%254

Every payment company ranked

Latest Meta Payments money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Money transfers & appsMoney was not available when promised-In progressYes
Sep 30, 2026Money transfers & appsMoney was not available when promisedPAExplainedYes
Sep 30, 2026Money transfers & appsMoney was not available when promisedMDIn progressYes
Sep 29, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Sep 29, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountFLIn progressYes
Sep 29, 2026Money transfers & appsOther transaction problemILExplainedYes
Sep 28, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXIn progressYes
Sep 23, 2026Money transfers & appsMoney was not available when promisedSCExplainedYes
Sep 22, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNCIn progressYes
Sep 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNJIn progressYes
Sep 20, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCOIn progressYes
Sep 18, 2026Money transfers & appsUnauthorized transactions or other transaction problemKYIn progressYes
Sep 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletWAExplainedYes
Sep 17, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAIn progressYes
Sep 16, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountCAIn progressYes
Sep 15, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Sep 14, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Sep 13, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Sep 12, 2026Money transfers & appsConfusing or misleading advertising or marketingTXExplainedYes
Sep 11, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletOHExplainedYes
Sep 10, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Sep 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemINExplainedYes
Sep 6, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNYExplainedYes
Sep 3, 2026Money transfers & appsFraud or scamORExplainedYes
Sep 3, 2026Money transfers & appsMoney was not available when promisedVAExplainedYes
Sep 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletUTExplainedYes
Sep 1, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletCOExplainedYes
Aug 29, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Aug 29, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes
Aug 26, 2026Money transfers & appsMoney was not available when promisedCTExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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