Debt collector · complaint record
Sterling Mortgage Services complaints
Consumers have filed 1 complaint about Sterling Mortgage Services since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since August 2018
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Aug 27, 2018
Sterling Mortgage Services complaints by month
The busiest month was August 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sterling Mortgage Services answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Sterling Mortgage Services problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 1
Sterling Mortgage Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Sterling Mortgage ServicesDebt collection | - | 0 | - |
Compare side by side: Sterling Mortgage Services vs Green Square · Sterling Mortgage Services vs EMoneyUSA · Sterling Mortgage Services vs Mullooly Jeffrey Rooney & Flynn · Sterling Mortgage Services vs Credit World Services
What people say about Sterling Mortgage Services
All experiencesNo experiences with Sterling Mortgage Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sterling Mortgage Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 27, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Sterling Mortgage Services
How many complaints does Sterling Mortgage Services have?
Sterling Mortgage Services has 1 complaint on record since August 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Sterling Mortgage Services respond to complaints?
Yes. Sterling Mortgage Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Sterling Mortgage Services?
The most common problems are attempts to collect debt not owed (1).
Is Sterling Mortgage Services legit?
Sterling Mortgage Services is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sterling Mortgage Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Sterling Mortgage Services?
Complain to Sterling Mortgage Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sterling Mortgage Services complaints come from?
Most come from California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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