Debt collector · complaint record
Surepay Lending Group complaints
Filed under Surepay Lending Group LLC
Consumers have filed 2 complaints about Surepay Lending Group since 2022, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is communication tactics.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2022
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 9, 2023
Surepay Lending Group complaints by month
The busiest month was November 2022 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Surepay Lending Group answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Surepay Lending Group complaints are about
Top Surepay Lending Group problems
Inside "Communication tactics"
- You told them to stop contacting you, but they keep trying 1
Surepay Lending Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Surepay Lending GroupDebt collection | - | 0 | - |
Compare side by side: Surepay Lending Group vs Green Square · Surepay Lending Group vs EMoneyUSA · Surepay Lending Group vs Mullooly Jeffrey Rooney & Flynn · Surepay Lending Group vs Credit World Services
What people say about Surepay Lending Group
All experiencesNo experiences with Surepay Lending Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Surepay Lending Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 9, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Nov 9, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
Questions about Surepay Lending Group
How many complaints does Surepay Lending Group have?
Surepay Lending Group has 2 complaints on record since November 2022, including 0 in the last 12 months and 0 in the last 30 days.
Does Surepay Lending Group respond to complaints?
Yes. Surepay Lending Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Surepay Lending Group?
The most common problems are communication tactics (1), problem with the payoff process at the end of the loan (1).
Is Surepay Lending Group legit?
Surepay Lending Group is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Surepay Lending Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Surepay Lending Group?
Complain to Surepay Lending Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Surepay Lending Group complaints come from?
Most come from Utah (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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