Debt collector · complaint record
The Genesis Group complaints
Filed under THE GENESIS GROUP, INC.
Consumers have filed 1 complaint about The Genesis Group since 2015, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since February 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Feb 8, 2015
The Genesis Group complaints by month
The busiest month was February 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Genesis Group answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top The Genesis Group problems
Inside "Cont'd attempts collect debt not owed"
- Debt is not mine 1
The Genesis Group compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | The Genesis GroupDebt collection | - | 0 | - |
Compare side by side: The Genesis Group vs Green Square · The Genesis Group vs EMoneyUSA · The Genesis Group vs Mullooly Jeffrey Rooney & Flynn · The Genesis Group vs Credit World Services
What people say about The Genesis Group
All experiencesNo experiences with The Genesis Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Genesis Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 8, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
Questions about The Genesis Group
How many complaints does The Genesis Group have?
The Genesis Group has 1 complaint on record since February 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does The Genesis Group respond to complaints?
Yes. The Genesis Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with The Genesis Group?
The most common problems are cont'd attempts collect debt not owed (1).
Is The Genesis Group legit?
The Genesis Group is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Genesis Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against The Genesis Group?
Complain to The Genesis Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Genesis Group complaints come from?
Most come from Washington (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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