Company · complaint record
Is Travelex NY legit?
Filed under Travelex NY, Inc.
Travelex NY is a real company with a public complaint record: 14 complaints since 2015, though none recently. It answered 64.3% on time and closed 14% with relief. A complaint record shows how a company treats people when things go wrong - it doesn't prove wrongdoing, and bigger companies get more complaints.
Rated once a company has 25+ complaints in 12 months. How it works
What the record shows
Good signs
Not enough on record to call any out yet.
Red flags
- Slow to answerOnly 64.3% of complaints answered on time.
From the complaint record only. A company can be legitimate and still not be right for you; a company with few complaints may simply be small.
- Complaints on record
- 14
- Last 12 months
- 0
- Answered on time
- 64.3%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since July 2015
new vs the year before
Within 15 days
Money back or a fix
Newest: Feb 4, 2020
How to check Travelex NY yourself
- Use contact details you found yourself. Go to the company's own website or the number on your card or statement - never a number or link from a text, email or caller.
- Check its licence. Check with your state's financial regulator or attorney general that the company is licensed to do business with you.
- Read the latest complaints. Look for the same problem again and again in the complaint log, and at how they were answered.
- Read people's own experiences. See what others say about Travelex NY, and add yours.
- Get everything in writing before you pay, sign or share anything.
More: how to check if a company is legit · how to spot financial scams
Your rights with other financial companies
Keep receipts and written records, complain to the company in writing first, then to your state's financial regulator or attorney general if it is not resolved.
General information, not legal advice; rules vary by state. Plain-English guides
Experiences with Travelex NY
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Is Travelex NY a real company?
Travelex NY is a real company with a public complaint record: 14 complaints since 2015, though none recently. It answered 64.3% on time and closed 14% with relief. A complaint record shows how a company treats people when things go wrong - it doesn't prove wrongdoing, and bigger companies get more complaints.
Is Travelex NY a scam?
Its record shows a real company that answers complaints through the official process (64.3% on time). Scammers often pretend to be well-known companies, though: if someone contacts you claiming to be Travelex NY, hang up or delete the message and contact the company using details you found yourself. Be wary of anyone who pressures you to act immediately or to pay in an unusual way.
Can I trust Travelex NY?
Look at the trend and the answers rather than the total: Travelex NY closed 14% of complaints with relief and complaints are too new to show a trend. Read the experiences from people like you.
What should I do if Travelex NY won't fix my problem?
Put it in writing to the company, keep copies, then file an official complaint - companies must answer. See what to do if a company ignores your complaint.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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