Complaint log
Travelex NY complaint log
The newest complaints about Travelex NY, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 4, 2020 | Money transfers & apps | Problem with customer service | Explained |
| Oct 17, 2019 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 18, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Fixed |
| Apr 10, 2019 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jun 26, 2018 | Money transfers & apps | Problem with customer service | Explained |
| Nov 15, 2017 | Money transfers & apps | Incorrect exchange rate | Explained |
| Aug 1, 2016 | Prepaid & gift cards | Unauthorized transactions/trans. issues | Money back |
| Jun 15, 2016 | Other financial services | Incorrect exchange rate | Explained |
| Apr 17, 2016 | Other financial services | Customer service/Customer relations | Explained |
| Mar 14, 2016 | Prepaid & gift cards | Fraud or scam | Explained |
| Mar 12, 2016 | Prepaid & gift cards | Managing, opening, or closing account | Explained |
| Jan 29, 2016 | Other financial services | Fraud or scam | Explained |
| Oct 8, 2015 | Other financial services | Incorrect exchange rate | Explained |
| Jul 21, 2015 | Other financial services | Disclosures | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works