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Debt collector · complaint record

West Bay Recovery complaints

Consumers have filed 4 complaints about West Bay Recovery since 2013, none in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is cont'd attempts collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since September 2013

Last 12 months
0

new vs the year before

Answered on time
75%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 23, 2017

Rank
-

West Bay Recovery complaints by month

The busiest month was September 2013 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How West Bay Recovery answered all time

  • Closed with explanation375%
  • Untimely response125%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top West Bay Recovery problems

Inside "Cont'd attempts collect debt not owed"

  • Debt was discharged in bankruptcy 2

West Bay Recovery compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8West Bay RecoveryDebt collection-0new75%0%-

Compare side by side: West Bay Recovery vs Green Square · West Bay Recovery vs EMoneyUSA · West Bay Recovery vs Mullooly Jeffrey Rooney & Flynn · West Bay Recovery vs Credit World Services

What people say about West Bay Recovery

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Latest West Bay Recovery complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 23, 2017Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedRINo timely replyNo
Apr 8, 2014Debt collectionCommunication tacticsThreatened to take legal actionRIExplainedYes
Sep 6, 2013Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyRIExplainedYes
Sep 3, 2013Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyRIExplainedYes

Questions about West Bay Recovery

How many complaints does West Bay Recovery have?

West Bay Recovery has 4 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does West Bay Recovery respond to complaints?

Yes. West Bay Recovery answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with West Bay Recovery?
Is West Bay Recovery legit?

West Bay Recovery is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is West Bay Recovery legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against West Bay Recovery?

Complain to West Bay Recovery in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most West Bay Recovery complaints come from?

Most come from Rhode Island (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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