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Credit cards

Complaint 10140556 First Hawaiian

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Hawaii 96797
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 14, 2024Complaint received
  2. Sep 18, 2024Sent to First Hawaiian (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Hawaiian complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Sep 15, 2025Credit cardsClosing your accountCompany closed your accountHIExplainedYes
Feb 15, 2025Credit cardsClosing your accountCompany closed your accountHIExplainedYes
Mar 21, 2022Credit cardsClosing your accountCompany closed your accountHIExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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