Complaint 10180654 FactorTrust

Explained

Company: FactorTrust
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Problem with product or service terms changing
From: Virginia 23231
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days

Sep 21, 2024Complaint received
Sep 21, 2024Sent to FactorTrust
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FactorTrust complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Feb 16, 2025	Credit reporting	Credit monitoring or identity theft protection servicesProblem with product or service terms changing	CT	Explained	Yes
Jan 10, 2023	Credit reporting	Credit monitoring or identity theft protection servicesDidn't receive services that were advertised	NY	Explained	Yes
Dec 10, 2021	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	IN	Explained	Yes
Jun 26, 2019	Credit reporting	Credit monitoring or identity theft protection servicesReceived unwanted marketing or advertising	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works