Credit bureau · complaint record
FactorTrust complaints
Filed under FactorTrust, Inc.
Consumers have filed 1,915 complaints about FactorTrust since 2014, none in the last 12 months (-100% on the year before). It answered 99.3% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1,915
- Last 12 months
- 0
- Answered on time
- 99.3%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2014
-100% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Apr 5, 2025
FactorTrust complaints by month
The busiest month was October 2024 (132 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How FactorTrust answered all time
- Closed with non-monetary relief30.2%
- Closed with explanation1,91199.8%
- Closed10.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What FactorTrust complaints are about
Top FactorTrust problems
Inside "Incorrect information on your report"
- Information belongs to someone else 421
- Personal information incorrect 284
- Information that should be on the report is missing 73
- Account information incorrect 66
- Public record information inaccurate 21
- Account status incorrect 17
Where FactorTrust complaints come from
Most complaints: Florida (251), Texas (242), California (213), Georgia (189), New York (126).
FactorTrust compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | FactorTrustCredit reporting | - | 0 | - |
Compare side by side: FactorTrust vs Apple Financing · FactorTrust vs Nav Technologies · FactorTrust vs Opportunity Fund · FactorTrust vs Heritage Financial Group
What people say about FactorTrust
All experiencesNo experiences with FactorTrust yet. Yours would be the first on the record - and the one the next person reads.
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Full logQuestions about FactorTrust
How many complaints does FactorTrust have?
FactorTrust has 1,915 complaints on record since November 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does FactorTrust respond to complaints?
Yes. FactorTrust answered 99.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with FactorTrust?
The most common problems are incorrect information on your report (907), improper use of your report (375), problem with fraud alerts or security freezes (277).
Is FactorTrust legit?
FactorTrust is a real company with a public complaint record: consumers have complained about it 1,915 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FactorTrust legit? for the signals, red flags and how to protect yourself.
Are complaints about FactorTrust going up or down?
Down. There were 0 complaints in the last 12 months against 416 in the 12 before (-100%). See every month.
How do I file a complaint against FactorTrust?
Complain to FactorTrust in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FactorTrust complaints come from?
Most come from Florida (251), Texas (242), California (213). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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