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Mortgages

Complaint 10197974 Provident Financial Services

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
New Jersey 07424
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 21, 2024Complaint received
  2. Sep 21, 2024Sent to Provident Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Provident Financial Services complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026MortgagesTrouble during payment processFees chargedNJMoney backYes
Oct 28, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Aug 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNJMoney backYes
Feb 10, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Jan 14, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Oct 22, 2024MortgagesTrouble during payment processPayment processNJExplainedYes
May 5, 2024MortgagesTrouble during payment processFees chargedNJFixedYes
Feb 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNJExplainedYes
Dec 13, 2021MortgagesTrouble during payment processNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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