Case file
Mortgages
Complaint 12018485 Provident Financial Services
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 10, 2025Complaint received
- Feb 10, 2025Sent to Provident Financial Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Provident Financial Services complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processFees charged | NJ | Money back | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Aug 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NJ | Money back | Yes |
| Jan 14, 2025 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Oct 22, 2024 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Sep 21, 2024 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| May 5, 2024 | Mortgages | Trouble during payment processFees charged | NJ | Fixed | Yes |
| Feb 7, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Dec 13, 2021 | Mortgages | Trouble during payment process | NJ | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.