Complaint log
Provident Financial Services complaint log
The newest complaints about Provident Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Oct 29, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 29, 2026 | Mortgages | Trouble during payment processFees charged | Money back |
| Oct 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 28, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 28, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Oct 3, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 28, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 28, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Money back |
| Aug 8, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| May 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 5, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 20, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 19, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 19, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Mar 17, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jan 17, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 31, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 18, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 5, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Nov 15, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Nov 12, 2025 | Bank accounts | Managing an accountFee problem | Money back |
| Jul 5, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 17, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Jun 7, 2025 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| May 29, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| May 29, 2025 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 24, 2025 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Mar 10, 2025 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 5, 2025 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Mar 4, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 10, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 14, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Jan 7, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Nov 15, 2024 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Oct 28, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 22, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 12, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Oct 10, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 8, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 30, 2024 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Sep 24, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 21, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Sep 17, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 11, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 9, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Sep 3, 2024 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 27, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 26, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works