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Prepaid & gift cards

Complaint 10216920 Pay-O-Matic

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble using the card to spend money in a store or online
From
New York 10023
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 24, 2024Complaint received
  2. Sep 27, 2024Sent to Pay-O-Matic (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Pay-O-Matic complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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