Complaint log
Pay-O-Matic complaint log
The newest complaints about Pay-O-Matic, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 9, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | Explained |
| Jul 18, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Jan 10, 2025 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Sep 24, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Aug 31, 2024 | Money transfers & apps | Problem with customer service | Explained |
| Aug 31, 2024 | Money transfers & apps | Problem with customer service | Explained |
| Feb 7, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 7, 2022 | Money transfers & apps | Problem with customer service | Explained |
| Sep 10, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Apr 17, 2019 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Feb 4, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 8, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 19, 2018 | Money transfers & apps | Problem with customer service | Explained |
| Aug 14, 2018 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jan 2, 2018 | Money transfers & apps | Problem with customer service | Explained |
| Apr 20, 2017 | Money transfers & apps | Other service issues | Money back |
| Jun 14, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 22, 2015 | Other financial services | Fraud or scam | Closed |
| Jan 20, 2015 | Prepaid & gift cards | Unauthorized transactions/trans. issues | Closed |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works