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Case file

Bank accounts

Complaint 10267796 FB Financial

Explained
Product
Checking or savings account · Checking account
Detail
Problem using a debit or ATM card
From
Tennessee 37129
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 27, 2024Complaint received
  2. Oct 8, 2024Sent to FB Financial (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FB Financial complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Mar 6, 2026Bank accountsManaging an accountDeposits or withdrawalsTNExplainedYes
Oct 20, 2025Bank accountsManaging an accountBanking errorsTNExplainedYes
Jul 2, 2025Bank accountsManaging an accountProblem using a debit or ATM cardKYExplainedYes
Jul 23, 2024Bank accountsManaging an accountProblem using a debit or ATM cardTNExplainedYes
Jul 15, 2024Bank accountsManaging an accountProblem using a debit or ATM cardTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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