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Case file

Debt collection

Complaint 10292045 Freedom Mortgage

Explained
Product
Debt collection · Mortgage debt
Detail
Attempted to collect wrong amount
From
Arizona 85122
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 1, 2024Complaint received
  2. Oct 1, 2024Sent to Freedom Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Freedom Mortgage complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Sep 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCIn progressYes
Mar 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Feb 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Oct 21, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jun 22, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Jun 18, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtTXExplainedYes
Apr 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Mar 10, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtCOExplainedYes
Dec 10, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Nov 12, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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