Case file
Credit cards
Complaint 10403764 BMO Bank
Money back- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 9, 2024Complaint received
- Oct 9, 2024Sent to BMO Bank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More BMO Bank complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 22, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| Mar 22, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | IL | Explained | Yes |
| Dec 24, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | IN | Explained | Yes |
| Dec 16, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CO | Explained | Yes |
| Dec 15, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | DC | Fixed | Yes |
| Dec 4, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | MO | Explained | Yes |
| May 12, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Money back | Yes |
| Sep 14, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Explained | Yes |
| May 11, 2024 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | FL | Explained | Yes |
| Mar 31, 2024 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CA | Money back | Yes |
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