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Credit cards

Complaint 20492443 BMO Bank

Explained
Company
BMO Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Didn't receive advertised or promotional terms
From
Illinois 60073
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 22, 2026Complaint received
  2. Mar 22, 2026Sent to BMO Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BMO Bank complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Dec 24, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsINExplainedYes
Dec 16, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCOExplainedYes
Dec 15, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsDCFixedYes
Dec 4, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMOExplainedYes
May 12, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCAMoney backYes
Oct 9, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsORMoney backYes
Sep 14, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
May 11, 2024Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Mar 31, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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