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Crypto

Complaint 10412372 SoFi

Explained
Company
SoFi
Product
Money transfer, virtual currency, or money service · Virtual currency
From
New York 12306
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 10, 2024Complaint received
  2. Oct 10, 2024Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026CryptoConfusing or missing disclosuresLAExplainedYes
Oct 26, 2026CryptoConfusing or missing disclosuresAZExplainedYes
Oct 25, 2026Money transfers & appsConfusing or missing disclosuresGAExplainedYes
Oct 13, 2026CryptoConfusing or missing disclosuresSDExplainedYes
Oct 7, 2026Money transfers & appsConfusing or missing disclosuresNVExplainedYes
May 22, 2026Payday & personal loansConfusing or missing disclosuresNYFixedYes
May 19, 2026Money transfers & appsConfusing or missing disclosuresVAExplainedYes
May 6, 2026Money transfers & appsConfusing or missing disclosuresCOExplainedYes
Jan 5, 2026Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Nov 17, 2025CryptoConfusing or missing disclosuresNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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