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Case file

Debt collection

Complaint 10514116 Higher Education Servicing

Explained
Product
Debt collection · Federal student loan debt
Detail
Attempted to collect wrong amount
From
Texas 79924
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Oct 20, 2024Complaint received
  2. Oct 24, 2024Sent to Higher Education Servicing (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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