Credit bureau · complaint record
Higher Education Servicing complaints
Filed under Higher Education Servicing Corporation, Inc.
Consumers have filed 42 complaints about Higher Education Servicing since 2017, 10 of them in the last 12 months. It answered 90% on time and closed 10% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 42
- Last 12 months
- 10
- Answered on time
- 90%
- Closed with relief
- 10%
- Last 30 days
- 0
- Rank
- #197 of 566
Since March 2017
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 16, 2026
Most complained-about credit bureaus & report companies
Higher Education Servicing complaints by month
The busiest month was January 2024 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Higher Education Servicing answered all time
- Closed with non-monetary relief24.8%
- Closed with explanation4095.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Higher Education Servicing complaints are about
Top Higher Education Servicing problems
Inside "Incorrect information on your report"
- Account information incorrect 7
- Account status incorrect 5
- Information belongs to someone else 3
- Old information reappears or never goes away 1
Where Higher Education Servicing complaints come from
Most complaints: Texas (19), Oklahoma (2), Florida (2), Illinois (2), Louisiana (2).
Higher Education Servicing compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Higher Education ServicingCredit reporting | - | 10 | - |
Compare side by side: Higher Education Servicing vs Apple Financing · Higher Education Servicing vs Nav Technologies · Higher Education Servicing vs Opportunity Fund · Higher Education Servicing vs Heritage Financial Group
What people say about Higher Education Servicing
All experiencesNo experiences with Higher Education Servicing yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Higher Education Servicing complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 15, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 15, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Dec 26, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 13, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 19, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Jul 16, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Questions about Higher Education Servicing
How many complaints does Higher Education Servicing have?
Higher Education Servicing has 42 complaints on record since March 2017, including 10 in the last 12 months and 0 in the last 30 days. That makes it number 1,447 of every company by complaints this year.
Does Higher Education Servicing respond to complaints?
Yes. Higher Education Servicing answered 90% of its complaints on time (within 15 days) and closed 10% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Higher Education Servicing?
The most common problems are incorrect information on your report (16), dealing with your lender or servicer (10), problem with a company's investigation into an existing problem (9).
Is Higher Education Servicing legit?
Higher Education Servicing is a real company with a public complaint record: consumers have complained about it 42 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Higher Education Servicing legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Higher Education Servicing?
Complain to Higher Education Servicing in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Higher Education Servicing complaints come from?
Most come from Texas (19), Oklahoma (2), Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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