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Credit cards

Complaint 10517608 Upstart

Explained
Company
Upstart
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Alabama 35950
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 20, 2024Complaint received
  2. Oct 20, 2024Sent to Upstart
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Jul 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jul 3, 2023Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Oct 23, 2020Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardHIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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