Case file
Debt collection
Complaint 10640460 PenFed Credit Union
Fixed- Product
- Debt collection · Credit card debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 31, 2024Complaint received
- Oct 31, 2024Sent to PenFed Credit Union
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 7, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | FL | Explained | Yes |
| Jul 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
| Nov 13, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | TX | Explained | Yes |
| Apr 27, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | GA | Fixed | Yes |
| Feb 11, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | WV | Explained | Yes |
| Feb 1, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | Yes |
| Sep 6, 2024 | Debt collection | Communication tacticsCalled before 8am or after 9pm | FL | Explained | Yes |
| Jan 24, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | OH | Explained | Yes |
| Aug 14, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | PA | Explained | Yes |
| Apr 28, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | - | Explained | Yes |
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