Case file
Debt collection
Complaint 12041023 PenFed Credit Union
Explained- Product
- Debt collection · Other debt
- Detail
- You told them to stop contacting you, but they keep trying
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 11, 2025Complaint received
- Feb 11, 2025Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 7, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | FL | Explained | Yes |
| Jul 24, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | VA | Explained | Yes |
| Nov 13, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | TX | Explained | Yes |
| Apr 27, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | GA | Fixed | Yes |
| Feb 1, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | PA | Explained | Yes |
| Oct 31, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | AR | Fixed | Yes |
| Sep 6, 2024 | Debt collection | Communication tacticsCalled before 8am or after 9pm | FL | Explained | Yes |
| Jan 24, 2024 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | OH | Explained | Yes |
| Aug 14, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | PA | Explained | Yes |
| Apr 28, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | - | Explained | Yes |
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