Case file
Credit cards
Complaint 1071104 Citizens Bank
Explained- Product
- Credit card
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 15, 2014Complaint received
- Oct 20, 2014Sent to Citizens Bank (5 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citizens Bank complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 17, 2017 | Credit cards | Customer service / Customer relations | RI | Explained | Yes |
| Oct 21, 2016 | Credit cards | Customer service / Customer relations | MA | Explained | Yes |
| Oct 5, 2016 | Credit cards | Customer service / Customer relations | NC | Explained | Yes |
| Jun 7, 2016 | Credit cards | Customer service / Customer relations | IN | Explained | Yes |
| Oct 19, 2015 | Credit cards | Customer service / Customer relations | PA | Explained | Yes |
| Apr 16, 2015 | Credit cards | Customer service / Customer relations | VA | Explained | Yes |
| Aug 26, 2013 | Credit cards | Customer service / Customer relations | NH | Explained | Yes |
| Aug 23, 2013 | Credit cards | Customer service / Customer relations | NY | Explained | Yes |
| Mar 29, 2013 | Credit cards | Customer service / Customer relations | CA | Explained | Yes |
| Jun 23, 2012 | Credit cards | Customer service / Customer relations | MA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.