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Case file

Credit cards

Complaint 10719493 Total Card

Explained
Company
Total Card
Product
Credit card · General-purpose credit card or charge card
Detail
Company closed your account
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Nov 6, 2024Complaint received
  2. Nov 6, 2024Sent to Total Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Total Card complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026Credit cardsClosing your accountCompany closed your accountUTExplainedYes
May 29, 2025Credit cardsClosing your accountCompany closed your accountNVExplainedYes
Dec 18, 2024Credit cardsClosing your accountCan't close your accountNJExplainedYes
Mar 17, 2023Credit cardsClosing your accountCompany closed your accountNCExplainedYes
Feb 22, 2023Credit cardsClosing your accountCan't close your accountORExplainedYes
Feb 8, 2023Credit cardsClosing your accountCompany closed your accountWVExplainedYes
Nov 11, 2022Credit cardsClosing your accountCan't close your accountPRExplainedYes
Oct 20, 2022Credit cardsClosing your accountCan't close your accountMIExplainedYes
Aug 18, 2022Credit cardsClosing your accountCan't close your accountTXExplainedYes
Feb 20, 2022Credit cardsClosing your accountCan't close your accountALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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