Case file
Credit cards
Complaint 24208076 Total Card
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company disputes the facts presented in the complaint
- Jul 15, 2026Complaint received
- Jul 15, 2026Sent to Total Card
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Total Card complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| May 29, 2025 | Credit cards | Closing your accountCompany closed your account | NV | Explained | Yes |
| Dec 18, 2024 | Credit cards | Closing your accountCan't close your account | NJ | Explained | Yes |
| Nov 6, 2024 | Credit cards | Closing your accountCompany closed your account | DC | Explained | Yes |
| Mar 17, 2023 | Credit cards | Closing your accountCompany closed your account | NC | Explained | Yes |
| Feb 22, 2023 | Credit cards | Closing your accountCan't close your account | OR | Explained | Yes |
| Feb 8, 2023 | Credit cards | Closing your accountCompany closed your account | WV | Explained | Yes |
| Nov 11, 2022 | Credit cards | Closing your accountCan't close your account | PR | Explained | Yes |
| Oct 20, 2022 | Credit cards | Closing your accountCan't close your account | MI | Explained | Yes |
| Aug 18, 2022 | Credit cards | Closing your accountCan't close your account | TX | Explained | Yes |
| Feb 20, 2022 | Credit cards | Closing your accountCan't close your account | AL | Explained | Yes |
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