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Case file

Credit cards

Complaint 10754655 Card

Explained
Company
Card
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
California 94401
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 11, 2024Complaint received
  2. Nov 11, 2024Sent to Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jan 13, 2025Credit cardsClosing your accountCan't close your accountNYExplainedYes
Aug 20, 2023Credit cardsClosing your accountCan't close your accountALExplainedYes
Oct 8, 2022Credit cardsClosing your accountCompany closed your accountWIFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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