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Complaint log

Card complaint log

The newest complaints about Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardWVNo timely replyNo
Sep 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMANo timely replyNo
Jul 31, 2026Bank accountsClosing an accountFunds not received from closed accountNJNo timely replyNo
Jul 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXNo timely replyNo
Jul 2, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedALNo timely replyNo
Jun 25, 2026Bank accountsManaging an accountBanking errorsTXNo timely replyNo
May 22, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTNNo timely replyNo
May 12, 2026Prepaid & gift cardsUnexpected or other feesTNNo timely replyNo
May 8, 2026Bank accountsManaging an accountDeposits and withdrawalsCANo timely replyNo
Apr 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYNo timely replyNo
Apr 14, 2026Bank accountsClosing an accountCompany closed your accountTXNo timely replyNo
Apr 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardKYNo timely replyNo
Mar 4, 2026Bank accountsClosing an accountCompany closed your accountFLNo timely replyNo
Feb 28, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesFLNo timely replyNo
Feb 7, 2026Bank accountsClosing an accountFunds not received from closed accountVAExplainedYes
Feb 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Jan 29, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYMoney backYes
Jan 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXNo timely replyNo
Dec 22, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Nov 25, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Oct 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Oct 7, 2025Bank accountsManaging an accountDeposits and withdrawalsALExplainedYes
Oct 7, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Oct 7, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Sep 26, 2025Bank accountsClosing an accountCan't close your accountPAExplainedYes
Sep 20, 2025Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Sep 8, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Sep 3, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
Sep 2, 2025Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Aug 28, 2025Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMFLExplainedYes
Aug 11, 2025Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Jul 23, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jul 16, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
Jul 14, 2025Money transfers & appsUnexpected or other feesGAExplainedYes
Jul 13, 2025Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Jul 9, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedKYExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jun 30, 2025Bank accountsClosing an accountCompany closed your accountGAExplainedYes
Jun 30, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jun 26, 2025Bank accountsClosing an accountFunds not received from closed accountGAExplainedYes
Jun 24, 2025Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountCAExplainedYes
Jun 21, 2025Prepaid & gift cardsUnexpected or other feesMEExplainedYes
May 30, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
May 1, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Apr 17, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Apr 17, 2025Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Apr 17, 2025Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Apr 14, 2025Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Apr 10, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Apr 8, 2025Bank accountsManaging an accountProblem using a debit or ATM cardOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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