Case file
Credit reporting
Complaint 10761941 FactorTrust
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 11, 2024Complaint received
- Nov 11, 2024Sent to FactorTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More FactorTrust complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | OK | Explained | Yes |
| Mar 18, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Mar 14, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | MI | Explained | Yes |
| Feb 28, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NH | Explained | Yes |
| Feb 7, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TN | Explained | Yes |
| Feb 5, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MS | Explained | Yes |
| Feb 4, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | KY | Explained | Yes |
| Feb 1, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | VA | Explained | Yes |
| Jan 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | WY | Explained | Yes |
| Jan 11, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MO | Explained | Yes |
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