Case file
Mortgages
Complaint 10766770 SFMC
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 13, 2024Complaint received
- Nov 19, 2024Sent to SFMC (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SFMC complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 9, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | No |
| Mar 12, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jan 26, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jan 11, 2022 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| May 10, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Mar 21, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Dec 17, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Sep 29, 2020 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Mar 23, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
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