Case file
Mortgages
Complaint 6490288 SFMC
Explained- Product
- Mortgage · FHA mortgage
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Jan 26, 2023Complaint received
- Jan 27, 2023Sent to SFMC (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SFMC complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 13, 2024 | Mortgages | Trouble during payment processFees charged | TX | Explained | Yes |
| Nov 9, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | No |
| Mar 12, 2023 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jan 11, 2022 | Mortgages | Trouble during payment process | TN | Explained | Yes |
| May 10, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Mar 21, 2021 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Dec 17, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Sep 29, 2020 | Mortgages | Trouble during payment process | TX | Money back | Yes |
| Mar 23, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
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