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Case file

Credit cards

Complaint 10785295 Ava Finance

Explained
Product
Credit card · Store credit card
Detail
Can't close your account
From
North Carolina 28216
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 13, 2024Complaint received
  2. Nov 13, 2024Sent to Ava Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ava Finance complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 15, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Apr 18, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Jul 21, 2025Credit cardsClosing your accountCompany closed your accountVAExplainedYes
Jan 31, 2025Credit cardsClosing your accountCan't close your accountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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