Credit bureau · complaint record
Ava Finance complaints
Filed under Ava Finance, Inc
Consumers have filed 1,074 complaints about Ava Finance since 2024, 555 of them in the last 12 months (+41% on the year before). It answered 94.4% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 43rd most complained-about of 566 credit bureaus & report companies this year.
Poor response record. How it works
- Complaints on record
- 1,074
- Last 12 months
- 555
- Answered on time
- 94.4%
- Closed with relief
- 0%
- Last 30 days
- 7
- Rank
- #43 of 566
Since January 2024
+41% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 30, 2026
Most complained-about credit bureaus & report companies
Ava Finance complaints by month
The busiest month was March 2026 (68 complaints). Complaints in the last 12 months are up 41% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ava Finance answered last 12 months
- Closed with explanation55199.3%
- In progress40.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time20/4594.4% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+41% vs last year
What Ava Finance complaints are about
Top Ava Finance problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 185
- Information belongs to someone else 135
- Account information incorrect 134
- Information is missing that should be on the report 15
- Old information reappears or never goes away 8
- Personal information incorrect 2
Where Ava Finance complaints come from
Most complaints: Texas (182), Florida (141), Georgia (100), California (55), New York (51).
Ava Finance compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | KovoCredit reporting | 47 | 635 | D |
| 2 | State Employees' Credit UnionCredit reporting | 52 | 635 | C |
| 3 | Ipac'sCredit reporting | 0 | 617 | F |
| 4 | BMW Financial ServicesCredit reporting | 42 | 589 | D |
| 5 | First Technology Federal Credit UnionCredit reporting | 59 | 562 | C |
| 6 | VW CreditCredit reporting | 65 | 559 | B |
| 7 | Ava FinanceCredit reporting | 26 | 555 | F |
| 8 | United PanAm FinancialCredit reporting | 39 | 494 | D |
Compare side by side: Ava Finance vs Kovo · Ava Finance vs State Employees' Credit Union · Ava Finance vs Ipac's · Ava Finance vs BMW Financial Services
What people say about Ava Finance
All experiencesNo experiences with Ava Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ava Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about Ava Finance
How many complaints does Ava Finance have?
Ava Finance has 1,074 complaints on record since January 2024, including 555 in the last 12 months and 7 in the last 30 days. That makes it number 186 of every company by complaints this year.
Does Ava Finance respond to complaints?
Yes. Ava Finance answered 94.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 26/100 (grade F).
What do people complain about most with Ava Finance?
The most common problems are incorrect information on your report (480), took or threatened to take negative or legal action (83), problem with a company's investigation into an existing problem (130).
Is Ava Finance legit?
Ava Finance is a real company with a public complaint record: consumers have complained about it 1,074 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ava Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Ava Finance going up or down?
Up. There were 555 complaints in the last 12 months against 394 in the 12 before (+41%). See every month.
How do I file a complaint against Ava Finance?
Complain to Ava Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ava Finance complaints come from?
Most come from Texas (182), Florida (141), Georgia (100). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Ava Finance
No comments yet. Start the conversation - questions are welcome too.