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Case file

Prepaid & gift cards

Complaint 10840252 Self Financial

Explained
Product
Prepaid card · General-purpose prepaid card
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 19, 2024Complaint received
  2. Nov 19, 2024Sent to Self Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Self Financial complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Apr 1, 2026Money transfers & appsUnexpected or other feesWVExplainedYes
Feb 24, 2026Prepaid & gift cardsUnexpected or other feesWAExplainedYes
Jan 7, 2026Prepaid & gift cardsUnexpected or other feesMIExplainedYes
May 19, 2025Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Apr 6, 2025Prepaid & gift cardsUnexpected or other feesILExplainedYes
Sep 19, 2024Prepaid & gift cardsUnexpected or other feesOKExplainedYes
Aug 6, 2024Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Aug 15, 2023Debt relief & credit repairUnexpected or other feesNCExplainedYes
Aug 2, 2023Debt relief & credit repairUnexpected or other feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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