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Money transfers & apps

Complaint 10931201 American Express

Explained
Product
Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
From
California 95503
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 25, 2024Complaint received
  2. Nov 25, 2024Sent to American Express
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More American Express complaints about confusing or missing disclosures

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Money transfers & appsConfusing or missing disclosuresTXIn progressYes
Jul 28, 2026Money transfers & appsConfusing or missing disclosuresVAExplainedYes
Jun 29, 2026Debt relief & credit repairConfusing or missing disclosuresAZExplainedYes
Apr 12, 2026Debt relief & credit repairConfusing or missing disclosuresPAExplainedYes
Mar 27, 2026Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Sep 13, 2025Debt relief & credit repairConfusing or missing disclosuresSCExplainedYes
May 17, 2025Debt relief & credit repairConfusing or missing disclosuresFLExplainedYes
Apr 4, 2025Money transfers & appsConfusing or missing disclosuresTXExplainedYes
Mar 29, 2025Money transfers & appsConfusing or missing disclosures-ExplainedYes
Oct 9, 2024Debt relief & credit repairConfusing or missing disclosuresMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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