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Mortgages

Complaint 10957883 City First Mortgage Services

Explained
Product
Mortgage · Conventional home mortgage
Detail
Fees or costs during the application process
From
Georgia 30126
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 28, 2024Complaint received
  2. Dec 5, 2024Sent to City First Mortgage Services (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More City First Mortgage Services complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 6, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Oct 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXNo timely replyNo
Dec 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processAZExplainedNo
Mar 17, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedNo
Oct 21, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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